StillSmart Home distillation made easy! 2017-06-29T20:31:15+00:00 http://www.stillsmart.co.uk/forum/feed.php?f=12&t=3876 2017-06-29T20:31:15+00:00 2017-06-29T20:31:15+00:00 http://www.stillsmart.co.uk/forum/viewtopic.php?t=3876&p=43637#p43637 <![CDATA[Re: not sure whats going on help please!]]>
curious.g710 wrote:
Problem is went to set up the still today and the pot will start to heat up but and you can slightly feel it on the sides as well as hear it starting up but 10 to 15 minutes later it cuts off, can't hear anything and it cools down. I have tried the reset button several times and the same thing happens every time


I have the same problem after 1 hour, when it starts to boil

Statistics: Posted by Dynamic — Thu Jun 29, 2017 8:31 pm


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2016-02-14T18:14:08+00:00 2016-02-14T18:14:08+00:00 http://www.stillsmart.co.uk/forum/viewtopic.php?t=3876&p=31218#p31218 <![CDATA[Re: not sure whats going on help please!]]> It's skim reading and predictive texting that let's you down ::)

Robert.

Statistics: Posted by Easydrinker — Sun Feb 14, 2016 6:14 pm


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2016-02-14T10:51:34+00:00 2016-02-14T10:51:34+00:00 http://www.stillsmart.co.uk/forum/viewtopic.php?t=3876&p=31208#p31208 <![CDATA[Re: not sure whats going on help please!]]>
I just got the feeling it wasn't. Having spent a while on international forums I have learnt. A. Other countries consumer protection isn't as good as ours. B. There is brand new and brand new from a supplier with a warranty & proper backup.

Perhaps I gave over thought this...

Statistics: Posted by Mash — Sun Feb 14, 2016 10:51 am


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2016-02-14T07:53:32+00:00 2016-02-14T07:53:32+00:00 http://www.stillsmart.co.uk/forum/viewtopic.php?t=3876&p=31202#p31202 <![CDATA[Re: not sure whats going on help please!]]>
I would definitely get it straight back to the vendor.

Statistics: Posted by GrunthosTheFlatulent — Sun Feb 14, 2016 7:53 am


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2016-02-14T07:02:41+00:00 2016-02-14T07:02:41+00:00 http://www.stillsmart.co.uk/forum/viewtopic.php?t=3876&p=31196#p31196 <![CDATA[Re: not sure whats going on help please!]]>
Welcome to the forum. We can fix this along with many other things.

At a guess I would say this it out of warranty - yeah? Not too worry. There is a page I have seen all the spares for a T500 and I doubt it will be hideously expensive.

We are quite a handy bunch.. Or is that thirsty bunch :)

Statistics: Posted by Mash — Sun Feb 14, 2016 7:02 am


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2016-02-14T02:56:39+00:00 2016-02-14T02:56:39+00:00 http://www.stillsmart.co.uk/forum/viewtopic.php?t=3876&p=31190#p31190 <![CDATA[Re: not sure whats going on help please!]]>
What a bummer...not a good start to your new hobby ???

Where did you buy the 500 from?? from your description of what happens I'd say it's the thermostat. I would phone the vendor and send it back, asking for it to be changed for a new one.

Statistics: Posted by Icefever — Sun Feb 14, 2016 2:56 am


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2016-02-13T22:50:39+00:00 2016-02-13T22:50:39+00:00 http://www.stillsmart.co.uk/forum/viewtopic.php?t=3876&p=31187#p31187 <![CDATA[not sure whats going on help please!]]>
Problem is went to set up the still today and the pot will start to heat up but and you can slightly feel it on the sides as well as hear it starting up but 10 to 15 minutes later it cuts off, can't hear anything and it cools down. I have tried the reset button several times and the same thing happens every time

This is a brand new still any idea what the problem might be? any and all help would be greatly appreciated.

Statistics: Posted by curious.g710 — Sat Feb 13, 2016 10:50 pm


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