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New Alemic dome slight damage...

PostPosted: Tue Apr 17, 2018 6:31 pm
by ninja_geezer
Ok got the new alembic copper dome and the condenser from love brewing .arrived today but has cosmetic damage on the dome an area of scuffing /scratching on the outside .i know it does not affect the products job but its brand new and shiny.... ;D
they have offered a replacement or me to keep it and they give me free some bits .
what do you think would be a fair offer from them.(they tried to offer free turbo packs i said no thank you... ;D

Re: New Alemic dome slight damage...

PostPosted: Tue Apr 17, 2018 7:01 pm
by Robbo12
Ask them for a part refund or say i will have the herbs pot for the t500 and and we call it quits.

Re: New Alemic dome slight damage...

PostPosted: Tue Apr 17, 2018 7:03 pm
by ninja_geezer
Robbo12 wrote:Ask them for a part refund or say i will have the herbs pot for the t500 and and we call it quits.

hey good idea ;D

Re: New Alemic dome slight damage...

PostPosted: Wed Apr 18, 2018 10:44 pm
by ninja_geezer
ive got £25 from them and kept the dome ,just stripped all the lacquer coating off the outside and gave it a polish looks sweet now.

Re: New Alemic dome slight damage...

PostPosted: Sat Apr 21, 2018 8:31 am
by H12rpo
Good job

Re: New Alemic dome slight damage...

PostPosted: Sat Apr 21, 2018 10:04 pm
by Easydrinker
I do like it when suppliers and customers rub along.
Some may want the moon, better to accept a little sunshine. ;)

Robert.